Applied Intelligence, in writing
Field notes from running AI inside real businesses. No hype, no doom, just what works and what quietly fails.
Intelligence digest
AI does not fail like software fails. There is no crash, no red log, no exception, just a confident, well-formatted answer that happens to be wrong. Ten failure modes that pass every automated check and quietly cost you money, customers or credibility. Nine are accidents of how agents work. The tenth is what happens when someone exploits them on purpose.
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AI is producing 25× productivity gains for the companies that have figured out how to capture them, and essentially nothing for the 89% that haven't. Mapping the gap, the five phases of AI implementation, and why 85% of AI use creates no business value at all.
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A project that deserves to be put out of its misery yet continues to consume funding and resources. How to identify, prevent and terminate zombie projects before they drain your organisation.
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Articles and thought leadership published in industry journals and magazines.